......................................  
 

HOME

 
     
   
     
   
     

National Green Panel

     
 

Professional Services & Educational Programs

 
 

Definitions

 
 

About Mediation

 
 

Advantages of Mediation

 
     
 

Co-Mediation &
Multiple-Mediation

 
     
 

About Binding Mediation

 
     
 

Mediation Forms & Documents

 
     
  About Arbitration  
     
 

Med-Arb & Arb-Med  Mediated-Arbitration

 
 
 

Home Warranty Arbitration Procedures

 
     
 

Home Inspection Expedited Mediation & Arbitration Procedures

 
 
     
 

Umpire Services
Insurance Company
Request
Additional Party Addendum
 Umpire Agreement
Umpire Pre-hearing Order

 
     
   
     
 

Expert & Witness Service

 
     
   
     
 

Fees and Costs

 
     
 

Suggested Standard Contract Language

 
 
 
 

Suggested Green Contract Language

 
 

Dispute Resolution Training

 
     
   
     
   
     
   
     
 

Contact CDRS

 
     
     
 

Printer Friendly Version

 

Back to NY State page

DEAN KROLL

GENERAL OVERVIEW

BUFFALO NIAGARA BUILDERS ASSOCIATION
October 2009 - Present
President
LANCASTER, NEW YORK
  • A non-profit organization linked to the New York State Builders Association and the National Association of Home Builders, is the voice of the builders, developers and associated industries. The association advocates choice in housing, economic growth, and quality of life in our community.

  • Grow membership from 120 member baseline.

  • Fiscal responsibilities including profit and loss, budgeting as well as leading revenue generating events; Horizons Home Show, Parade of Homes, etc..

ZAMKRO DEVELOPMENT LLC
February 2006 - Present
President / Owner
Present ORCHARD PARK, NEW YORK
  • Builder of residential custom homes

  • Target market $550,000 to $1,000,000

  • On average 2 to 3 projects per year

INTERNATIONAL BUSINESS MACHINES
February 2012 - June 2014
IBM SKILLS for GROWTH ( LEAVE of ABSENCE )
GEMKO INFORMATION GROUP, BUFFALO, NEW YORK SIRIUS COMPUTER SOLUTIONS, SAN ANTONIO, TEXAS
  • Authored business plan to grow product portfolio as well as geographic presence.

  • District Sales for Greater New England. Responsible for $40M sales objective, recruitment of new sales and technical talent and interfacing with manufacturers; EMC, Hitachi, HP, IBM, NetApp, etc..

DIRECTOR of SALES, SYSTEMS AND TECHNOLOGY GROUP, NORTHEAST REGION
January 2008 Ė January 2012
IBM, BUFFALO, NEW YORK
  • Lead 46 sales professionals and four managers who were responsible for delivering $750M in Mainframe, UNIX, Intel/AMD and Storage sales throughout Northeastís enterprise account segment; Boston Finance, Hartford Insurance, State of New York.

NORTHEAST SYSTEM p BUSINESS UNIT EXECUTIVE
January 2007 Ė December 2007
IBM, BUFFALO, NEW YORK

Responsible for delivering $400M in System p sales throughout Northeast.

  • Develop and implement sales strategies to maximize the skills of 4 managers and 30 direct sales professionals, 9 Business Partner firms and telecoverage/telesales resource

  • Recruit, train and coach sales team

NORTHEAST pSERIES SALES MANAGER
April 2000 Ė December 2006
IBM, BUFFALO, NEW YORK

Responsible for delivering $84M in pSeries and NUMA server revenue throughout Up State and Metro New York City.

  • Develop and implement sales strategies to maximize the skills of 8 direct sales professionals, 9 Business Partner firms and telecoverage/telesales resource

  • Recruit, train and coach sales team

GLOBAL ALLIANCE CHANNEL MANAGER
January 1999 - March 2000
IBM, BUFFALO, NEW YORK

Responsible for maximizing IBM content delivered through complimentary software vendors; BaaN, QAD, SAP

  • Develop and implement world wide software vendor channel strategy

  • Determine business objectives and marketing investments

  • Accountable for execution of the channel plan and achievement of business results

SALES OPERATIONS MANAGER, MIDRANGE SYSTEMS - NORTH AMERICA
January 1998 - December 1998
IBM, SOMERS, NEW YORK

Developed and implemented strategies to maximize human resource revenues and incentives for IBM midrange sales representatives and management

  • Determined and set headcount requirements for seven geographic sales territories

  • Set and monitored expense budgets

  • Set and modified as necessary sales quota targets to obtain profitability targets

  • Designed and project managed sales contests

NATIONAL SALES MANAGER, INDEPENDENT SOFTWARE VENDOR ALLIANCE (ISV)
January 1996 - December 1997
IBM, BUFFALO, NEW YORK.

Develop and implement sales strategies for the top ISVís on IBM AS/400 ( Acacia Technologies, Infinium, JBA International, JD Edwards, Lawson Software, MAPICS Inc., Progress, SAP, Systems Software Associates and Synon)

  • Responsible for 8 management staff and their 25 sales representatives to exceed $398M software sales quota.

  • Personnel management (hiring, development, evaluation)

  • Manage salary and business expense budget to increase marketing unit profitability.

  • Responsible for communicating product requirements to Development staff for inclusion in product plans.

  • Develop pricing strategies for new products and modify existing prices in response to market dynamics.

PRODUCT SALES MANAGER
January 1993 - December 1996
IBM, BUFFALO, NEW YORK

Developed and implemented sales strategies for IBMís AS/400 mid range computer system.

  • Territories included: Upstate New York and Connecticut (1994-95), Western and Central New York (1993).

  • Directed activities of 23 technical marketing specialists to exceed $53M sales objective.

  • Coordinated marketing activities that included market segmentation, competitive account marketing and new business and large/key account sales.

  • Personnel management (hiring, development and evaluation)

  • Managed salary and business expense budget to increase marketing unitís profitability.

SALES MANAGER
August 1989 - December 1992
IBM, BUFFALO, NEW YORK

Developed and implemented marketing/sales strategies for IBMís installed customers and new business.

  • Managed 13 sales representatives.

  • Developed local and regional third party distribution channels to maximize revenues.

  • Distribution channels included PC Dealers, Industry Remarketers and Software Service Organizations.

AREA ADVISORY MARKETING REPRESENTATIVE
January 1988 - July 1989
IBM, BOSTON, MASSACHUSETTS

Developed and implemented third party business partner channel distribution strategy.

  • Formulated criteria to assist branch office locations in determining business partner qualifications.

  • Measured and tracked performance of business partners against assigned standard.

  • Coordinated annual sales rally for Area Marketing Representatives

ACCOUNT MARKETING REPRESENTATIVE
January 1982 - December 1987
IBM, JAMESTOWN, NEW YORK

Responsible for marketing IBM hardware, software and services to IBM customers and new businesses.

MARKETING REPRESENTATIVE
September 1980 - December 1981
IBM, BUFFALO, NEW YORK
  • Sold and installed IBM office products.

EDUCATION

ITHACA COLLEGE, Ithaca, New York
Bachelor of Science, Business Management, with concentration in Accounting, Economics and History, December 1979
 
ERIE COMMUNITY COLLEGE, Buffalo, New York
Associate in Applied Science, Construction Technology, May 1996
 
STATE UNIVERSITY of NEW YORK at BUFFALO, Buffalo, New York
Graduate of Center of Entrepreneurial Leadership, May 2010

RELATED PROFESSIONAL COURSE WORK

National Association of Home Builders ( NAHB )

  • Advanced Green Building: Building Science

  • Advanced Green Building: Project Management

  • Building Management for Professional Builders

  • Construction Contracts and Law

  • Diversification: Capitalizing on New Business Opportunities

  • Estimating for Builders and Professionals

  • Green Building for Building Professionals

  • Home Technology Integration

  • Land Development: Site Planning and Zoning

  • Project Management

  • Sales and Marketing for Building Professionals American Institute of Architecture

American Institute of Architecture

  • What it Takes: Achieving Net Zero Energy in New Building

IBM ACCOMPLISHMENTS

  • Northeastern Areaís Marketing Manager of the Year; 1991

  • Golden Circle Award, Top 2% in Marketing: 1991, 1994 and 1995

  • Exceeded assigned sales quota; 1981-84, 1986-87, 1989-96, 1999, 2001- 09, 2011

  • Regional Managerís Award; 1982, 1984, 1991 and 1994

  • Vice Presidentís Award; 2000, 2006

INTERESTS

  • Auto Racing, NASCAR Pro Modified Driver

  • Golf